Ellen Mason

Ellen Mason

Ellen Mason

Account Manager

Responsibilities: Start and implement Quality Assurance walkthroughs on new accounts. Develop and manage long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of TBCC’s high-performance cleaning services.

Experience: As a solution-focused strategic coordinator, Ellen joins the team as a seasoned communicator, marketing researcher, planner, and relationship builder. Her academic background includes social communication and event management degrees.